A Study of Social Robot Technology Acceptance from the Perspective of Cultural Suitability —Construction of a TLE Model Based on Trust, Language and Ethics
文化适配性视角下社交机器人技术接受度研究 ——基于信任、语言与伦理的TLE模型构建
This study examines the cross-cultural acceptance of social robots by constructing a three-dimensional TLE model based on trust, language, and ethics. It explores how cultural differences influence user resistance and cognitive bias toward social robots, particularly within the Chinese cultural context. The findings suggest that technological trust must be calibrated with ethical values, and language interaction requires adaptation to symbolic and pragmatic rules.
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Who issued it
Who it governs
Researchers, designers, and developers interested in the cross-cultural deployment, acceptance, and ethical governance of social robots.
What the document contains
The paper investigates the impact of cultural suitability on social robot technology acceptance through a three-dimensional TLE model focusing on trust, language, and ethics, with a specific focus on applications and challenges in China.
The text does not provide binding legal regulations, specific technical specifications for hardware construction, or a quantitative empirical data analysis.
- Current design paradigms based on developer cultural orientations often lead to cultural adaptability issues and user resistance in human-robot interactions.
- The TLE model integrates trust, language and communication styles, and ethical concepts to analyze social robot technology acceptance across different cultures.
- Cross-cultural transfer of technological trust requires calibration with ethical values to ensure system reliability and transparency.
- Language localization in social robots must account for both symbolic systems and cultural pragmatic rules, especially in high-context cultures.
- In the Chinese context, social robot development is deeply influenced by Confucian ethics emphasizing social福祉 (overall wellbeing) and state policy frameworks.
· 1. 引言 · 2. 技术社会化进程中的文化维度理论嬗变 - 2.1. 工具理性主导的技术驯化阶段 - 2.2. 价值理性分化的技术具身阶段 · 3. 社交机器人文化适配性的关键影响因素分析 - 3.1. 技术信任：系统质量的核心维度 - 3.2. 语言与沟通方式：信息质量的核心维度 - 3.3. 伦理观念：服务质量的核心维度 · 4. 社交机器人在我国的应用与挑战 - 4.1. 我国社交机器人的技术信任构建 - 4.2. 语言适应与社交机器人的本土化发展 - 4.3. 技术伦理的东方智慧与接受度 - 4.4. 社交机器人的中国式应用前景 · 5. 结语
How it scores
Each score is backed by a quote verified against the document text. Editorial review has not yet confirmed them.
Fairness
2/5Non-discrimination and equitable treatment
最后，在伦理治理方面，社交机器人需在设计阶段融入伦理考量，确保技术公平性和安全性。
4.4. 社交机器人的中国式应用前景
screening score · 2026-10-23
Human Dignity
1/5Respect for the inherent worth of persons
随着社交机器人进入日常生活场域，技术社会化进程发生范式转换。机器人拟人化设计触发文化认 知的深层激活：高语境文化用户对类人形态的偏好，根植于东方哲学“ 万物有灵”传统
2.2. 价值理性分化的技术具身阶段
screening score · 2026-10-23
Human Oversight
0/5Humans remain in control of consequential decisions
N/A
screening score · 2026-10-23
Privacy
2/5Protection of personal data and private life
在强调个人隐私和自主权的文 化中(如欧美国家)， 用户更关注社交机器人是否侵犯隐私， 或是否具备道德风险控制能力。
3.3. 伦理观念：服务质量的核心维度
screening score · 2026-10-23
Transparency
2/5Openness about how AI systems work and are used
例如，机器人需要向用户解释其功能和数据处理方式，以增强透明度，并在错误发生时能够提 供修正反馈，以提高可靠性。
3.1. 技术信任：系统质量的核心维度
screening score · 2026-10-23
Enforcement
0/5Consequences and compliance mechanisms with real force
N/A
screening score · 2026-10-23
Impact Assessment
1/5Required assessment of an AI system's risks/impacts before or during use
本研究从文化适配性理论视角切入， 通过构建包含信任、 语言与沟通方式、 伦理观念的TLE三维 模型，系统解析文化差异性语境下社交机器人技术接受度的作用机制。
摘 要
screening score · 2026-10-23